Green Grass Golf
Supporting Multi-Venue Hospitality, Marketing, and Customer Engagement Across Two Distinct Golf Destinations
We provide ongoing creative, marketing, and digital support for Green Grass Golf across both Cranleigh Golf & Country Club and Chelsfield Lakes Golf Centre. From web platforms and marketing campaigns through to print production, CRM workflows, video production, and AI-enhanced content, we help deliver a connected and consistent marketing ecosystem tailored to each venue’s audience and commercial objectives.
The brief.
Green Grass Golf required a flexible and responsive creative partner capable of supporting two very different golf and leisure venues under one wider business structure.
Both Cranleigh Golf & Country Club and Chelsfield Lakes Golf Centre have distinct audiences, brand positioning, and commercial priorities.
The challenge was to create a connected but tailored marketing approach — ensuring both venues maintained their own identity while benefiting from structured, ongoing digital and creative support.
Web platforms and
digital infrastructure.
We provide ongoing web design, maintenance, hosting, and digital support across both club websites.
- Website design and ongoing development
- Secure web hosting
- Domain management
- Performance and maintenance support
- User experience improvements
- Integrated customer enquiry systems
The platforms are designed to support memberships, events, hospitality enquiries, and customer engagement while providing a premium online experience aligned with each venue’s audience.
Creative and print across
every customer touchpoint.
We provide ongoing creative support across a wide range of print and branded materials for both venues.
- Corporate stationery
- Posters and promotional materials
- Brochures and leaflets
- Gift vouchers
- External signage and banners
- Event and hospitality collateral
Every piece of creative is tailored specifically to the individual venue, audience, and campaign objectives.
Ongoing marketing and audience engagement.
We provide ongoing marketing support across both venues, helping maintain visibility, engagement, and customer growth.
Digital marketing
Organic social media management and paid advertising campaigns directly reaching target demographics.
Email & campaigns
Email marketing, campaign planning, and delivery to nurture leads and retain members.
Content creation
Audience-focused content creation designed to reflect the unique atmosphere of each venue.
Supporting customer enquiries and
sales journeys.
We’ve helped streamline customer enquiry and sales processes by integrating website enquiry flows with CRM and communication systems.
This helps ensure enquiries are handled efficiently while improving customer follow-up and sales visibility across multiple departments.
- Website enquiry integration
- CRM workflows
- Customer journey handling
- Lead routing and follow-up systems
Website enquiry
Customer submits form
CRM integration
Lead routed & categorised
Sales team follow-up
Tracked customer journey
Modern content production
across digital channels.
Alongside marketing and design support, we also provide rich media content creation to keep campaigns fresh and engaging.
- Video editing and production
- Professional photography
- AI-generated imagery and avatars
- Content creation for campaigns and promotions
This allows both venues to maintain fresh, engaging content across websites, social media, advertising, and marketing campaigns.
A flexible creative partner
across the business.
We work closely with multiple department heads across both venues, supporting a wide range of day-to-day marketing and operational requirements.
Golf ops
Memberships & events
F&B
Hospitality & dining
Leisure
Gym & spa marketing
Management
Strategy & reporting
Driving memberships,
engagement, and sales.
Our long-term partnership with Green Grass Golf has helped support:
- Increased memberships
- Improved visibility across digital channels
- Stronger audience engagement
- More consistent marketing activity
- Improved customer communication
- Enhanced creative consistency across both venues
Key highlights
A long-term creative and marketing partnership
Our relationship with Green Grass Golf extends across multiple areas of both businesses — combining creative, marketing, digital, and operational support into one connected partnership.
By adapting strategies, messaging, and campaigns to suit each venue individually, we help both clubs maintain strong identities while supporting long-term growth and customer engagement.
Looking for a flexible marketing and digital partner?
If you’re looking for a partner that can support digital, marketing, creative, and operational activity across your business, we’d love to talk.