Pet Remedy
Supporting Animals Worldwide Through Ecommerce, Marketing, AI Innovation, and Connected Digital Systems.
We’ve worked with Pet Remedy across multiple areas of their business, supporting everything from ecommerce and digital marketing through to AI implementation, international event systems, and customer experience improvements. The result is a connected digital ecosystem designed to support growth, improve operational efficiency, and strengthen customer engagement across multiple channels.
The brief.
Pet Remedy required more than just a website.
As the business continued to grow internationally, they needed a connected digital platform capable of supporting ecommerce, customer engagement, marketing activity, events, and operational workflows — all while maintaining a strong and trusted brand presence.
The project evolved into a long-term strategic partnership covering multiple areas of digital infrastructure, marketing, automation, and business support.
A connected
ecommerce platform.
We manage and continue to develop the Pet Remedy website as both a high-performing ecommerce platform and a brand awareness and information portal.
- Secure payment gateway integration
- Delivery provider and tracking integration
- Public and trade/wholesale account systems
- Customer reward points system
- Affiliate marketing and referral functionality
The result is a scalable ecommerce system designed to support both direct sales and long-term customer engagement.
Extending the experience
across mobile.
To further strengthen customer engagement and accessibility, we also developed the Pet Remedy native mobile application for both Android and Apple devices.
By extending the experience beyond the website, the app helps create a more connected customer journey while supporting ongoing engagement and repeat purchasing.
- Latest updates and news
- Product information
- Special offers and promotions
- Integrated online purchasing
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Integrated marketing
& growth support.
We provide ongoing digital marketing support across multiple channels.
Google Ads
Bing Ads
Paid social
Organic social
SEO
Video
Building a global
community.
We manage ongoing organic social activity across multiple platforms, helping strengthen awareness and engagement around the Pet Remedy brand.
Platforms include Facebook, Instagram, and TikTok, alongside integrated shopping functionality across these channels.
AI-powered support
& search visibility.
As AI-driven discovery and customer interaction continue to evolve, we’ve helped adapt the Pet Remedy platform to support modern search and customer experience expectations.
The AI support systems now handle multiple enquiries daily, helping reduce pressure on internal teams while improving response times and customer accessibility.
- AI Search Optimisation
- AI-Assisted Enquiries
- Intelligent Chatbots
- Faster Response Times
Supporting international
conferences and events.
Beyond ecommerce and marketing, we also developed the technology infrastructure behind Pet Remedy’s international conference activity.
Virtual conferences
Developed virtual conference systems attracting hundreds of delegates worldwide across a two-day online conference.
In-person events
Supported ticketing and event systems for the in-person international conference in Torquay.
Delegate workflows
Online ticket booking, delegate registration workflows, and in-person booking systems.
A connected
long-term growth platform.
Pet Remedy now benefits from:
- A scalable ecommerce and content platform
- Native mobile applications
- Connected marketing and advertising systems
- AI-enhanced customer experience tools
- Integrated social commerce activity
- International event infrastructure
- Ongoing strategic digital support
Key highlights
A long-term strategic partnership.
Our relationship with Pet Remedy has evolved far beyond a traditional client-agency arrangement. By supporting multiple areas of the business across ecommerce, marketing, automation, customer experience, and events, we’ve helped build a connected digital ecosystem designed for long-term growth and scalability.
Looking for a connected digital partner?
If you’re looking for a partner that can support ecommerce, marketing, automation, and digital growth together — we’d love to talk.